NTCA Consultant Members offer a variety of services for the industry, from business related services to inspections and job site investigations and quality control, and more.  NTCA recommends that you visit our consultant member websites for services offered, and to check references to ensure they perform the type of work you are looking for. NTCA has not reviewed these qualifications and is not responsible for their accuracy.

Consultants provide many different services for the tile industry. Here are a few examples:

• Quality Control
  In many commercial projects and even in some residential situations, qualified tile industry consultants are hired to ensure that installation crews are adhering to standards and best practices. They work with job superintendents and crew leaders to make sure the crews are following manufacturer recommendations in order to ensure a successful installation. At times, mock ups are constructed to serve as an example of the proper installation procedure for the crews to follow. 
• Jobsite Investigations
  Consultants are brought in often when all efforts to resolve a dispute related to a tile or stone installation are not satisfied. When a consultant is hired, their process includes a forensic investigation and a written report that describes their findings. They also play a role in trying to find a resolution as quickly as possible. 
• Telephone or Online Inspections
  Some consultants are willing to view a project remotely for a fee. Although this is not an ideal situation, sometimes a consultant can identify a cause by viewing photographs and by obtaining details surrounding the installation process. NTCA does not encourage this process, but many times this is necessary due to a lack of available consultants in an area and the significant costs that can be added to the overall project related to travel expenses. This type of inspection usually occurs in a residential job complaint.  
  

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