Joining NTCA is the first step. The real value comes when you actively use the benefits available to you. This guide will walk you through how to get the most out of your membership so you see a real impact on your business.

Log into Your Member Portal
The member portal is your central hub. This is where you can update your profile, explore member resources, and start using programs right away. By logging in regularly, you will always know about upcoming training, events, and special opportunities.

Redeem Your Product Vouchers
The Partnering for Success program gives contractor members valuable product vouchers each year. You choose the categories that fit your needs, redeem them with participating partners, and receive products you can use on the job. Many members find that using these vouchers alone makes membership worthwhile.

Attend Training Opportunities
Our webinars, workshops, and regional training sessions give you the knowledge to work more efficiently and with greater confidence. These sessions are designed to be practical so you can immediately apply what you learn. They also connect you with industry experts and other contractors, giving you valuable contacts.

Read the NTCA Reference Manual
This manual is a trusted resource for solving installation challenges. It is created and updated by industry professionals and is available to members. Keeping it close at hand means you can find proven solutions quickly when you need them.

Stay Informed with TileLetter
TileLetter is our industry publication that keeps you up to date with news, technical advice, and member stories. Reading it regularly helps you stay connected to the tile industry and discover new ideas to improve your work.

Pursue Recognition Through the Five Star Contractor Program
For members who meet the highest standards for quality and professionalism, this program offers recognition that can help you stand out to clients and peers. Earning this status shows your commitment to excellence and your ability to deliver top-quality results.

Use Technical Support When You Need It
Our technical staff is available to help members navigate complex installation situations, understand standards, and troubleshoot problems. Reaching out for guidance can save you time and help you avoid costly mistakes.

Engage with the NTCA Community
Being part of NTCA means being part of a network. Attending events, participating in discussions, and sharing your experiences not only strengthens the association but can also lead to new opportunities for your business.

Review Your Benefits Each Year
As your business changes, your needs will change too. Revisiting your benefits regularly ensures you are always taking advantage of the programs and resources that will help you most.

Your membership is a powerful tool for your success. By using the programs, resources, and connections available to you, you can strengthen your skills, grow your network, and build a reputation for quality and professionalism in the tile industry.

One of NTCA's utmost priorities is to help you stay ahead in your trade. Tile installation continues to evolve, and having easy access to up-to-date education and practical training makes a real difference on the job site. That is why our training offerings and webinars are such an important part of what we provide to members.

We offer free webinars twice a month that focus on topics like tile installation solutions, new products, and current tile trends. These sessions are designed to give you actionable insights that you can apply right away on your projects. You do not have to leave your office or disrupt your workday to join. You can tune in, sharpen your knowledge, and keep up with evolving installation methods without missing a beat.

Beyond webinars, we hold in-person workshops and regional training programs across the country. The topics vary depending on location, covering many aspects of the tile industry and focusing on practical skills. These events give you hands-on experience and direct access to technical experts. By attending, you can deepen your installation skills, gain confidence in using new products and systems, and build relationships with fellow professionals in your region.

We work closely with our training partners to make these opportunities possible. Leading companies in the tile industry help us provide education that reflects real field needs, cutting-edge techniques, and industry best practices. That means you receive training that is relevant, current, and directly tied to the challenges and opportunities you face in your work.

Through these sessions you learn more than just installation techniques. You also gain insight into product performance, workflow improvements, and guidelines that help you complete projects more efficiently and with greater precision. This combination of knowledge and practical application can have a direct impact on the quality of your installations and the satisfaction of your clients.

In our publication TileLetter, we often highlight how training benefits both contractors and the industry as a whole. Our partners have shared that advanced products alone are not enough to create great installations. It takes a skilled professional to bring those products to life. That is why we place such a strong emphasis on education and hands-on learning.

When you participate in a webinar or attend a workshop, you gain more than technical skills. You also expand your awareness of trends, innovations, and proven techniques that set you apart from your competition. You position yourself as a knowledgeable professional who is committed to doing the job right.

If you have not yet joined one of our webinars, I encourage you to plan for the next one. If you have the chance to attend a regional or hands-on workshop, take it. The experience of learning directly from experts and alongside other professionals can be a turning point in the way you approach your work.

By taking part in our training programs, you build skills, stay competitive, and move your business forward with confidence. It is one of the simplest and most effective ways to get the most out of your NTCA membership.

If you're a member of the National Tile Contractors Association (NTCA), you already know it's one of the most trusted organizations in the tile industry. But knowing you’re a member and actually using everything available to you are two very different things. The truth is, a lot of tile professionals join with the best intentions but never fully explore the benefits included with their membership.

That’s what this article is here to help with. Your NTCA membership is more than just a badge on your website or a logo on your truck. It’s a toolbox. Inside are resources that can help you grow your business, improve your installs, train your team, and stay connected to an industry that’s constantly evolving. Whether you just joined or you’ve been a member for years, now’s the perfect time to make sure you’re getting the most out of it.

One of the biggest assets available through NTCA is access to education. The NTCA University offers self-paced courses that you can take anytime, from anywhere. These aren’t generic fluff videos. They’re detailed, relevant, and made specifically for people working in the tile trade. You can learn proper substrate prep, review layout strategies, study up on grouting methods, and even brush up on changes to ANSI standards. It’s the kind of education that directly applies to what you do on the jobsite every day.

But it’s not just online. NTCA also offers hands-on regional training events. These sessions are led by some of the best in the business and happen all over the country throughout the year. They give you a chance to work with new materials, ask questions in real time, and compare techniques with other professionals.

Training is not just for new hires either. Whether you’re leading a crew or working solo, these learning opportunities are a chance to stay sharp and gain confidence. There’s always something new coming out in the tile world. New tools, new products, new methods. Keeping up is part of staying competitive, and NTCA makes that easier.

Another underused benefit of membership is access to technical support. Everyone runs into challenges on the job. Maybe the substrate is uneven. Maybe a new waterproofing product isn’t bonding the way it should. Maybe you're unsure how a particular tile will hold up in an exterior setting. When questions come up, NTCA has a team of technical experts who are there to help. You can call or email them directly, and they’ll give you guidance based on industry standards.

This kind of support can be a lifesaver when you’re trying to keep a job moving and need answers fast. It also gives you peace of mind knowing that you’ve got experienced voices in your corner when decisions get complicated. It’s like having a second opinion from someone who’s been through it before and knows the standards.

Beyond training and support, NTCA also helps members save money. There are exclusive discounts available through partner programs that can cut costs on tools, materials, business insurance, and even vehicle rentals. If you’re not checking out the NTCA Partner Benefits section, you might be leaving money on the table. Every dollar counts, especially for small business owners, and these discounts can add up over time.

NTCA members get access to official NTCA logos that help establish credibility with customers. When a homeowner sees that you’re part of a national organization dedicated to tile excellence, it helps build trust. You can use the NTCA logo on your website, social media, proposals, and even your vehicle wraps. It’s a simple way to stand out from the competition and show that you’re committed to professional standards.

And let’s not forget about the networking opportunities. Being an NTCA member means you’re part of a large community of tile professionals. Through trade shows, training events, peer groups, and forums, you have the chance to meet others who understand your business, your challenges, and your goals. Sometimes just talking to another installer about how they handle estimates or manage difficult clients can give you ideas that improve your own business.

These connections often lead to referrals, partnerships, and even friendships. It’s one thing to follow someone on social media. It’s another to meet them in person at an event and trade stories about that time the shower pan failed or the layout didn’t line up with the plumbing. Real conversations with real people can be just as valuable as any training course.

All of this is included in your membership. It’s not extra. It’s not hidden behind another paywall. You just have to log in, look around, and start taking advantage of it. The NTCA website is full of tools, forms, guides, and resources designed to help you run a stronger tile business. If you’ve been a member for a while and haven’t explored what’s available, now is a good time to start. And if you’re new, it’s even better. You can set the tone from the beginning by building these tools into your routine. Make it a habit to check in once a month and see what’s new. Sign up for an event. Start a course. Call the technical team with that question you’ve been putting off. These small actions add up.

The tile industry is competitive. Margins are tight, timelines are short, and clients expect excellence. NTCA can’t make every job easier, but it can give you an edge. It can help you avoid costly mistakes, sharpen your skills, and keep your business moving forward. That’s what your membership is really about. It’s not just who you’re associated with. It’s what you have access to.

So if you’re reading this and realizing there are a few resources you haven’t used yet, you’re not alone. Most members have only scratched the surface. But you don’t have to keep it that way. Start exploring. Reach out. Log in. Take a course. Make that call. Your membership is packed with value. You just have to unlock it.

And if you ever feel overwhelmed by all the options, start small. Pick one thing. Maybe that’s signing up for the next regional training. Or adding the NTCA logo to your proposals. Whatever it is, take the first step. The rest gets easier.

You joined NTCA for a reason. Now is the time to make sure you’re getting the full benefit. Because being a member isn’t just about where you belong. It’s about what you build with it.