My customer wants to talk sustainability, should I run?

Thursday, August 6, 2026 1:00 PM - 2:00 PM CDT

Description: Increasingly the conversation around installing tile or stone is evolving beyond just price and timeline. Questions about occupant health, carbon footprint of different flooring types, and what happens at the end of the life of the installation can be difficult to answer. Being able to have these discussions with your customers can elevate your company's profile. The tile industry has many documents available to help you have these discussions with your customers. In this session, we will look at sustainability through a practical lens, looking at the common documents available to you and how to use them. At the end of the presentation, there will be time to ask the questions you are getting from your customers so you'll know how to answer them.