News & Press: President's Letter

June 2020 President's Letter

Tuesday, May 26, 2020  
Posted by: Trish Moss
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What really matters?


To understand my perspective while writing this, it is relevant to explain that articles for TileLetter magazine are prepared months in advance. As I begin writing this, the date is March 29th. This President’s Letter needs to get to Editor Lesley Goddin in about a week for inclusion in the June TileLetter you are reading now.

I received something of a collector’s item in the mail yesterday. It was my Coverings 2020 TileLetter. I don’t think I have missed a Coverings event since before it was called Coverings. Before that, I attended smaller versions of the trade show in Miami. I think it was 1994 or 1995, and I have been going ever since. This TileLetter is a collector’s item of sorts because Coverings 2020 – along with many other public events – were cancelled or rescheduled to assure people’s health and well-being in the face of coronavirus. 

I mention this to get to the larger point. Rarely if ever has there been a time when the future is as unpredictable as it is today, at least not in our generation’s overall experience. This is disconcerting because outcomes are not known and the long-term effects are yet to be discovered. It will take time to understand how the coronavirus will have affected all of us and changed – perhaps forever – how we interact and do business. We know that the construction landscape will have changed. It is in our nature to push ahead and adjust to any changes, while looking to find alternative ways to incorporate change for a return to success. 

By the time you receive this, most of us will have experienced a variety of new conditions. Some will have experienced real loss, tragedy, ups and downs and some, unfortunately, loss of a loved one. Blessings and prayers for anyone who has experienced the loss of a loved one, close friend, associate or family member.

What will we have drawn from all of this? Silver linings will be difficult to discern. There are some certainties: Good people will still be good people. Good companies will still be good companies. They will have already recommitted and started towards finding paths to sustained success. If we are lucky, their leadership and commitment will touch us in some way. Leaders lead, and don’t hesitate to do what is required to survive and succeed. This is in addition to plain old hard work, which is the foundation of their success. Companies grounded in solid management and sound financial practices will have adapted to an avalanche of new information, technology and requirements that previously may have been unimaginable.

So, what is the “theme” of this President’s Letter? Stay well, be strong, God bless and take care of yourself, your loved ones and families. This is really the only thing that matters.

Chris Walker
NTCA President
Vice President, David Allen Company
Chairman, ANSI A-108
Chairman, US TAG ISO TC-189
Board of Directors ABC-VA
Voting Member TCNA Handbook
Voting Member 
NTCA Reference Manual
chriswalker@davidallen.com